1. Who we are
Crewli ("Crewli", "we", "our", "us") is the operator of the website located at https://crewli.ai and the related enterprise platform. For privacy questions, contact us at enterprise@crewli.ai.
2. Information we collect
We collect information in the following ways:
Information you provide
- Contact details you submit through forms on this website (name, work email, company, message content).
- Account information when you become a customer (administrator names, email addresses, role).
- Communications you send us by email, phone, or through other support channels.
Information collected automatically
- Standard server logs (IP address, user agent, referring page, timestamps) when you visit the website.
- Anonymous usage analytics that help us understand which content is useful.
Information from customer environments
Crewli is deployed inside customer environments. End-user conversations, AI staff memories, and operational data stay within the customer's perimeter. We do not have access to customer business data unless the customer explicitly shares it with us during a support engagement.
3. How we use information
- To respond to inquiries and demo requests.
- To provide, maintain, and improve our products and services.
- To communicate with you about Crewli, including service updates and relevant product news.
- To meet legal, regulatory, and contractual obligations.
- To detect, prevent, and address security incidents and abuse.
4. Sharing of information
We do not sell personal information. We share information only in these limited cases:
- Service providers who help us operate the business (e.g. email delivery, analytics, hosting), under contracts that require confidentiality.
- Legal compliance, when we are required to disclose information by law, valid legal process, or to protect our rights.
- Business transfers, if Crewli is involved in a merger, acquisition, or asset sale, in which case we will provide notice before information is transferred.
5. Data retention
We keep contact information only as long as needed to address your inquiry or to maintain a customer relationship. You can request deletion of your information at any time by emailing enterprise@crewli.ai.
6. Security
We use reasonable administrative, technical, and physical safeguards to protect information under our control. No system is perfectly secure, so we encourage you to use strong, unique passwords and to report any suspected security issues to us promptly.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict our use of your personal information, and to object to processing or to data portability. To exercise any of these rights, contact us at enterprise@crewli.ai. We will respond within the timeframe required by applicable law.
8. International transfers
We may process information in countries other than your own. When we do, we use appropriate safeguards consistent with applicable law to ensure your information remains protected.
9. Children
Our website and services are not directed to children under 16. We do not knowingly collect information from children. If you believe a child has provided us with personal information, contact us so we can delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated through the website or by email where appropriate.
11. Contact us
Questions, requests, or complaints about this Privacy Policy should be sent to enterprise@crewli.ai.